I am an urban consumers, surnamed Xu. October 19, I am in the urban areas of the Nike building a special counter to buy a pair of the original price of the 1250 air-cushion shoes, after the discount would also like to 938 yuan. Because the summer is the section of shoes and only wears it several times. A few days ago, I put shoes drying out, and then prepared to land, found that the surface of toe shoes Department of cloth to have broken the network. Summer shoes are very thin section, only two-liner, on the break Ruth at the end, beautiful shoes of the degree affected.

December 7, I find a Nike commercial buildings require a special counter for a new pair of shoes, head of the cabinet that can only be repaired shoes on the basis of low price and then some. For such a deal I am not very satisfied with the results. In my insistence, shopping malls once again replied that the price could be cheaper, less the amount in more than 300 yuan. However, for me, this is not simply a question of money, but shoes in the design and technology issues, so I insisted that swap shoes.

Tang Mei investigation: Miss Xu received a reflection of the situation, Tang Mei immediately contacted the building of special footwear Mr. Chen. The other explained that Miss Xu reflected in the mall attached great importance to the matter, Nike and many dealers communication and consultation to deal with the current results of the most favorable, they agreed to refund the original price of shoes 35% of the Miss Qian Geixu and commitment to Shoes repaired.

Miss Xu asked for the shoes, find it very embarrassing for Mr. Chen, in his view they were based on the relevant “three bags of” regulations to deal with this matter, Miss Xu shoes belonging to the problem of maintenance, do not meet the conditions change. Finally, Mr. Chen said that if Miss Xu insisted that swap, can only look for quality supervision departments to identify, to determine if the issue is the quality of shoes, shopping centers will be change for.