To spend money to buy a new pair of shoes, dark capri pants on the question of how long it again and again. Businesses looking for a replacement, and finally rejected. Mr. Zhang has met with members of the public such a worry.
In September this year, Mr. Zhang, a shoe store in the urban areas to buy a pair of leather shoes because the shoes quality is, has been revised twice, but have not been repaired. Mr. Zhang had no choice but to find business for a pair of the same paragraph with the type of shoes. Not wanted, a new pair of shoes which appeared wrong. Mr. Zhang also temper the resistance to find businesses and demand a replacement. This time, the merchants are not happy, for whatever reason to refuse a replacement, only agreed to help repair Mr. Zhang. Mr. Zhang no longer be patient and business theory, the city found a direct CaseTrust.
CaseTrust investigation of the view that business for the replacement of Mr. Zhang after the new shoes, new shoes, the quality of the recurrence of the problem, only agreed to repair businesses do not agree with a replacement is not in line with relevant laws and regulations. In accordance with the “three bags of goods, footwear, Anhui Province stipulates that” in paragraph 3 of Article VI of the “three bags of period (net of repair time), for the second repair after degumming occur, the sole fault, or crack the quality of leather uppers The issue of shoes, distribution should respect the views of consumers, do return or exchange deal. “According to another” part of the repair of goods returned to replace the responsibility of “the 14th” after the replacement of three bags from a replacement is valid from the date of Re-calculation. “As a result, businesses should be Mr. Zhang once again with a pair of replacement section with a new type of shoes, and shoes are still new to replace the” three bags of goods, footwear, Anhui Province stipulates that “protection.
CaseTrust the city of those who are responsible for that business in the implementation of the three bags, often as a result of one-sided understanding of the provisions of the three bags off the consumer disputes. At present, China’s three bags of all kinds are provisions for the protection of the legitimate rights and interests of consumers, and to maintain order in the socio-economic development, mainly to adjust the consumer and business relations between the interests of consumers and operators should consciously abide by. Hanan Ping Li Ye